On the Eve of 2025, Maxim E-hailing announced and summarized the results of the outgoing year. The specialist gathered all the data and observed how much time users spend on the road with Maxim with comfort trips, delivery, buy&deliver and trucks, and the launch of tariffs for people with special needs.
The business development that operated throughout the year was in significant demand, traveling 173 million km through the country. In fact, the distance can be related to the trip to the moon 215 times and back. Data was recorded by the order-making for e-hailing and delivery services, from all cities’ operations.
Closer to the end of the year, the achievement of total spending users on the road with Maxim can be overcome by 5 million minutes en route, and most orders created were made during weekdays and holiday sessions.
Where the average time spent in a day is around 20-30 minutes for a ride.
Furthermore, some of the users also bring their children together, and according to the data, 34,000 rides with children were created. Users prefer trips as it’s convenient to bring children together, even for single mothers who need assistance during the ride. Maxim’s are flexible with the rides, where we allow users to bring children or even babies together during the rides. Our partner-drivers were trained to offer comfortable rides to all passengers in any situation.
The most highlighted trips during the years were animal transportation where 7,500 rides were created. Maxim launched the feature in 2022, and since then users who need transportation to the vet, visit parks, and ride with their pets.
Within this year Maxim E-hailing introduced a new rate called “Mesra OKU” in their app to show their support and cater to the special needs of such people. It is designed to help special people get comfortable rides. The new rate includes additional assistance services and facilities.
“In 2024, Maxim E-Hailing Service achieved development, building on our continued commitment to innovation and customer satisfaction. We are focusing on the community of users, offering comfort trips, and developing the service with a better version for everyone. The acceptance of the service is significant as Maxim is capable of delivering the needs and requirements of the users. Not only that, the high technology of the development application for users and partner-drivers are also a high achievement, such as enhanced app features, seamless payment integration, and real-time ride tracking, have streamlined the user experience, making our service more efficient and accessible” says Mohd Hazwan, Director of Maxim E-hailing Malaysia.
Maxim mentions that 2024 is the year where the quality and satisfaction increased positively for all parties. The aims that we are focusing on now are to supply the demand from the users and be able to help partner-drivers achieve their goals.
