KUALA LUMPUR: Bolt, Europe’s leading mobility platform, has recorded exceptional growth in Malaysia, just three months after launching its ride-hailing service in the Klang Valley. Since its debut, the platform has seen a 540% increase in driver-partners anda 280% rise inregistered passengers. This rapid adoption has significantly improved service efficiency, cutting average estimated arrival times (ETA) by half, ensuring faster, more reliable rides for passengers while reinforcing Bolt’s commitment to a driver-first, cost-effective, and seamless ride-hailing experience.
Afzan Lutfi, General Manager Malaysia at Bolt
“The response to Bolt in Malaysia has been incredible. In just three months, we’ve seen strong demand for a ride-hailing platform that puts drivers first, offers fairer earnings, and delivers better experiences for passengers. Our rapid growth shows that drivers are embracing the flexibility and earning potential that Bolt provides, while passengers enjoy faster, more affordable trips with toll charges included in fares for a smoother and more transparent experience. The introduction of Bolt Executive is a natural next step as we continue to expand our offerings, giving passengers more choice and creating new income opportunities for drivers. We’re just getting started, and we’re excited to grow alongside our partner drivers and passengers as we shape the future of ride-hailing in Malaysia.”
Empowering Drivers with Fairer Earnings and Greater Flexibility
As a platform designed with drivers in mind, Bolt launched with one of the lowest commission rates in the market at 15%—compared to the industry standard of 20%—allowing drivers to retain more of their earnings. Since launch, over MYR 22.8 million has been paid out in earnings, reinforcing Bolt’s role in supporting driver livelihoods and creating better income opportunities. Bolt also prioritises flexibility, giving partner drivers full control over the trips they accept, empowering them to optimise their schedules and earnings. Drivers have the freedom to manually select trips, ensuring they can choose the rides that best align with their preferences and availability. To further support drivers, Bolt offers an attractive activation bonus of RM200 upon completing30 rides in 60 days, which can help new e-hailing drivers offset PSV licensing costs. Additionally, Bolt’s driver engagement campaigns are structured on a daily basis, allowing drivers to earn consistently without being tied to long-hour commitments. This driver-first approach has been a keyfactor in Bolt’s rapid expansion, attracting those looking for a fairer, more rewarding ride-hailing experience.
Expanding Service Offerings with Bolt Executive
Building on its strong momentum, Bolt is expanding its offerings with the introduction of Bolt Executive, a new ride category designed for passengers seeking a premium, high-quality experience. Bolt Executive features a fleet of luxury MPVs, consisting exclusively of Toyota Vellfires and Toyota Alphards. This expansion reflects Bolt’s commitment to catering to diverse passenger needs while creating new earning opportunities for partner drivers. As Bolt continues to grow in Malaysia, the company remains committed to enhancing driver earnings, service quality, and ride options. With a driver-first approach and expanding offerings like Bolt Executive, Bolt is shaping the future of ride-hailing by delivering greater flexibility, opportunity, and premium experiences for both drivers and passengers.
