KAWASAKI: Fujitsu Limited has unveiled a newly systematised business strategy aimed at accelerating the digital transformation of financial institutions. This strategic pivot, underpinned by a move towards service-based offerings, positions Fujitsu to address pressing societal challenges and align more closely with the rapidly evolving financial services landscape.
The financial sector is undergoing unprecedented transformation. As digitalisation reshapes operations—from the rise of cashless transactions to automation of back-end processes—non-financial businesses are increasingly embedding financial services into their platforms. This cross-sector integration presents fresh opportunities for innovation, particularly through strategic collaboration between traditional financial institutions and other industries.
Fujitsu intends to drive this evolution through the deployment of advanced accounting systems and digital channel solutions that harness the full potential of data. Central to this approach is Fujitsu Uvance, a service framework that brings together the company’s deep operational expertise with cutting-edge technologies, including artificial intelligence and open architecture.
The firm’s revamped financial services offering includes two core solutions that will be expanded incrementally:
Fujitsu’s core banking solution is a cloud-native platform designed to overcome the sector’s need for greater flexibility and scalability. With open API integration, it offers seamless connectivity to external services and is expected to support future automation of system development via generative AI.
In tandem, Fujitsu’s digital channel services present a holistic store solution that integrates both in-person and remote customer interactions. This service redefines the financial front office, transforming traditional bank branches into agile decision-making hubs powered by AI. By managing digital operations and cash-based functions within a unified system, it enables significant operational efficiencies.
As part of its long-term strategic realignment, Fujitsu has also confirmed it will discontinue the production and provision of its proprietary ATMs and branch-specific hardware in Japan by the end of March 2028. The company has reached a basic agreement with OKI Electric Industry Co., Ltd. for hardware procurement, ensuring continuity in this area. Fujitsu will continue to offer tailored hardware solutions for convenience store ATMs nationwide.
This transition underscores Fujitsu’s commitment to redefining financial infrastructure through innovation while contributing to the broader social agenda. The initiative is closely aligned with the company’s pledge to support the United Nations’ Sustainable Development Goals (SDGs), reinforcing its corporate purpose: to make the world more sustainable by building trust in society through innovation.
-Fujitsu Limited
