Hong Leong Bank (HLB) has formalised a strategic memorandum of understanding (MoU) with DCAP Digital, a leading Lending-as-a-Service (LaaS) technology provider, in a concerted effort to elevate SME lending and extend financial inclusion to Malaysia’s underbanked communities.
Founded in 2020, DCAP Digital delivers a full-stack LaaS platform, offering fair and transparent credit solutions. Its platform enables capital deployment to pre-vetted borrowers and features a suite of digital tools that prioritise operational efficiency, transparency, and compliance with regulatory frameworks.
Through this partnership, HLB aims to leverage DCAP Digital’s AI-powered credit scoring engine to enhance the precision and inclusivity of its credit assessments. By integrating advanced data-driven analytics with its established suite of financial services, the Bank is positioned to deliver tailored financing solutions, particularly in the consumer mobility segments such as motorcycles and electric vehicles.
In May 2025 alone, Malaysia recorded over 61,000 new motorcycle registrations, underscoring continued demand in the sector. However, financing accessibility remains a hurdle for underbanked groups, who often face barriers in establishing creditworthiness and navigating KYC protocols.
Commenting on the partnership, a spokesperson from Hong Leong Bank stated,
“Aligned with our brand promise of being Built Around You, we remain committed to delivering a wide range of banking solutions that are responsive to the evolving needs of our customers. This collaboration with DCAP Digital reflects our drive to fuse AI technology, digital innovation, and tailored financing to enrich the customer experience.”
The partnership is set to benefit HLB’s growing network of motorcycle dealers by simplifying loan application processes and expediting access to the Bank’s Dealer Hire Purchase Programme. Beyond hire purchase financing, the Bank will also offer dealers access to additional services such as cash management, bank acceptance, and trade line facilities through DCAP Digital’s platform.
Sonia Ng, Co-Founder and Chief Executive Officer of DCAP Digital, expressed optimism about the collaboration:
“We are pleased to partner with HLB to advance financial inclusion through AI-powered credit solutions. This collaboration brings together HLB’s financial capabilities and our technology-driven methods to support seamless experiences, SME transformation, and sustainable development within the motorcycle sector.”
Looking ahead, the partnership will include a series of joint initiatives, including workshops, seminars, targeted marketing campaigns, and dealer training programmes aimed at streamlining application processes and enhancing industry engagement.
-Fintech News
