Singapore-based F&B tech provider Atlas has teamed up with global payments platform Adyen to roll out AtlasPay — a solution designed to streamline operations and improve efficiency for food and beverage businesses.
Atlas, known for its modular restaurant operating system used by brands such as PPP Coffee, SaladStop, and Haidilao, integrates functions like point-of-sale, online storefronts, customer loyalty programs, logistics, and delivery platforms. It also provides AI-driven insights, all bundled under a flexible subscription model. Co-founder and CEO Yi Sung Yong describes the platform as a “single system of records and actions” for F&B brands.
PPP Coffee and other local F&B merchants using AtlasPay have seen a 12% increase in direct sales, an 80% reduction in human errors, and an average of 10% in manpower savings.
Built on Adyen for Platforms, the newly launched AtlasPay supports a wide range of payment options while simplifying backend processes such as transaction reconciliation, terminal management, and reporting. The solution aims to ease operational pressure and deliver a smoother, more reliable checkout experience.
Restaurants expanding across multiple locations stand to benefit from faster terminal rollouts. Leveraging Adyen’s unified platform, Atlas users can now manage up to four times more terminals remotely, reducing reliance on on-site technicians.
Since adopting AtlasPay, users have reported a 12% boost in direct sales, an 80% drop in manual errors, and average manpower savings of 10%.
PPP Coffee founder and chairman Leon Foo shared that prior to using AtlasPay, service staff struggled to juggle fragmented systems — from QR ordering and delivery terminals to manual report generation. “There was so much to do for report consolidation and we also saw errors during reconciliation,” he noted.
This challenge reflects findings from a recent YouGov survey commissioned by Adyen, which revealed that SMBs spend around six hours weekly on accounting tasks, with 75% citing reconciliation as a major bottleneck. Almost half of respondents also said managing multiple SaaS platforms added to operational complexity.
“Through our collaboration with Adyen, we’ve built a platform that directly addresses our merchants’ core needs — from easing the burden on lean teams to simplifying payments and compliance — so they can focus on growing their business,” said Atlas’s Yong.
Adyen’s Southeast Asia and Hong Kong general manager, Ben Wong, added that payments are often overlooked as a vital part of the customer journey. “Friction at checkout can negatively impact customer perception. Offering seamless payment options like Apple Pay or Google Pay helps build both trust and satisfaction.”
He also emphasised that balancing efficiency with security is key: “While QR payments are popular, some customers are still hesitant to key in credit card details. Providing trusted, familiar payment methods is essential.”
