The Land Public Transport Agency (APAD) has approved e-hailing platform inDrive to continue operating in Malaysia after completing its three-month licensing review.
inDrive Malaysia driver operations manager Azlan Anwar.
The approval comes after inDrive improved internal processes, document management, and regulatory compliance. APAD’s decision reflects confidence in the company’s adherence to local regulations, allowing it to continue supporting thousands of drivers across the country.
inDrive Malaysia driver operations manager Azlan Anwar said the platform’s low commission structure helps drivers earn more and sustain their livelihoods. The company plans to expand its presence through improved onboarding, document verification, internal audits, and driver-support initiatives, including its inDrive Academy and accessibility-focused programs.
The approval follows a regulatory warning issued in April over non-compliance with e-hailing vehicle permit requirements, after which inDrive implemented corrective measures.
Since entering Malaysia in 2021, inDrive has introduced a peer-to-peer pricing model for ride bookings, a first in the country.
