KUALA LUMPUR: Europe’s leading mobility company, Bolt is launching its ride hailing service in Klang Valley.
The people of Klang Valley can use a new mobility solution to move around the city that’s quick, comfortable and efficient with the launch of Bolt’s ride-hailing service.
Bolt allows customers to request rides quickly and conveniently through their smartphones. In addition to providing flexible earning opportunities for residents of Klang Valley, who can register as drivers and take full control of their schedules, Bolt aims to address the growing demand for last-mile transportation solutions. By easing the pressure on the public transport system, Bolt enhances accessibility to shared mobility across the city. Furthermore, by introducing more competition to the market, Bolt provides passengers and drivers with a compelling alternative to existing services, promoting greater choice and improved experiences for all.
Moving towards better cities
Bolt is on a mission to help people give up privately owned vehicles and start using shared mobility more. This will help tackle issues such as congestion, traffic and air pollution and will resignify the public space by reducing car-centric infrastructure. The long-term goal is to seamlessly integrate the Bolt platform into the urban transport ecosystem of a city. In order to do that, Bolt’s ride-hailing service helps shift people from private cars to shared mobility, improving quality of life by reducing the need for private vehicles and complementing local public transport infrastructure.
Market Potential in Malaysia: In Malaysia, the number of users in the ride-hailing market is expected to reach 11.47 million by 2029. Bolt aims to tap into this growing market by providing an affordable, accessible, and low-emission mobility solution for both drivers and riders in Klang Valley and beyond.
Afzan Lutfi, General Manager Malaysia at Bolt, said:
“Bolt’s mission to build cities for people, not cars, is central to everything we do. In Malaysia, we’re committed to helping reduce traffic congestion and transform public spaces by encouraging the shift from private car ownership to shared mobility. Our approach is to provide affordable, accessible, and low-emission solutions that meet the evolving needs of both drivers and riders in the Klang Valley and beyond. By leading this change, we’re not only supporting the country’s goals for urban mobility but also enhancing quality of life by prioritising people over cars. Bolt’s presence offers a reliable alternative for last-mile connectivity, helping alleviate pressure on public transportation systems and shaping a more liveable future for Malaysian cities.”
The company is offering a safe and reliable in-app ecosystem that helps riders and drivers build mutual trust. This is being done through the usage of a number of safety features but also with the help of Bolt’s customer support service.