KUALA LUMPUR, Bank Islam Malaysia Bhd has rolled out financial assistance measures to support micro, small and medium enterprises (MSMEs) and individual customers impacted by floods across the country.
In a statement, the bank said it is offering a disaster relief financing facility for businesses located in districts identified by the National Disaster Management Agency (NADMA) as flood disaster areas.
“Through this facility, eligible MSMEs can secure financing to repair or replace damaged business assets, including plants, machinery, and to meet essential working capital needs.
“In addition, existing MSME customers in NADMA-designated flood areas may apply for a moratorium of up to six months, covering all credit facilities such as term financing, revolving credit, cash lines, and trade facilities,” it said.
For individual customers, Bank Islam has introduced the Prihatin Programme for Flood, which allows house, personal, and vehicle financing-i customers affected by floods to defer monthly instalments for up to six months, subject to applicable terms. The bank is also offering free replacements for damaged or lost credit cards-i, debit cards-i, and cheque books. 
Bank Islam group chief operating officer and group chief sustainability officer Mohamed Iran Moriff Mohd Shariff said the bank is committed to easing the burden of affected customers. “Recognising the challenges faced by our customers, we are implementing proactive measures with simplified documentation and approval processes,” he said. Applications for assistance can be submitted at any operating Bank Islam branch within three months of the incident.
