Media OutReach

SINGAPORE – Media OutReach Newswire – 15 January 2025 – TDCX Singapore, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, has obtained the Data Protection Trustmark (DPTM) awarded by the Infocomm Media Development Authority (IMDA), a statutory board under the Singapore Ministry of Digital Development and Information. This certification serves as a badge of trust, underscoring the company’s dedication to data privacy initiatives and commitment to building customer confidence. Ms. Angie Tay, Group Chief Operating Officer and EVP, said, “Protecting user information requires a well-rounded and proactive approach to data management and ongoing vigilance. The DPTM certification demonstrates our commitment to ensuring data security and maintaining our client’s trust. “In the last three years, TDCX has undergone rigorous assessments to become an IMDA-certified trusted digital identity provider. This includes appointing independent auditors to conduct thorough reviews and assessments on our Information Security (InfoSec) and data protection frameworks.” The DPTM is a voluntary, enterprise-wide certification that acknowledges organizations committed to responsible data protection practices. TDCX Singapore has implemented robust measures to safeguard user data and has achieved the following: ISO 27001:2022: This certification for Information Security Management Systems provides comprehensive guidance for businesses of all sizes and industries on establishing, implementing, maintaining, and continuously improving their information security management systems. SOC 2 Type 2: A robust security framework that outlines how organizations should safeguard customer data, protecting it from unauthorized access, security incidents, and other vulnerabilities. Singapore Cyber Trust Mark: A recognition for organizations that have proven the implementation of strong cybersecurity policies and processes that are appropriate for their cybersecurity risk profile. TDCX Singapore’s IT team regularly collaborates with external consultants to seek advice on the most recent trends and insights in InfoSec, as well as guidance on effective implementation. Additionally, the team works closely with the learning and development team to provide annual training programs to ensure that all employees are up to date on the most recent InfoSec and data protection policies. TDCX Singapore’s DPTM certification adds to TDCX’s commitment to upholding other global data practices, including the European Union General Data Protection Regulation (EU GDPR). Hashtag: #CX #Outsourcing #BPO https://www.tdcx.com/https://sg.linkedin.com/company/tdcxgrouphttps://twitter.com/tdcxgrouphttps://www.facebook.com/tdcxgroup/ The issuer is solely responsible for the content of this announcement. About TDCX Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities, and the environment. TDCX employs more than 19,000 employees across 34 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Japan, Malaysia, Mainland China, Philippines, Türkiye, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

Companies identify Business interruption as their top business concern for the year ahead (37% of overall responses) Cyber ranks #2 (31%), with data breaches identified as the cyber exposure companies fear most Natural catastrophes retain #3 rank (27%) in Asia, which is heating up faster than the global average SINGAPORE – Media OutReach Newswire – 15 January 2025 – Business interruption is the biggest worry for Asian companies in 2025, according to the Allianz Risk Barometer. Cyber incidents such as data breaches or ransomware attacks, and IT disruptions, such as the CrowdStrike incident, are also a main concern for companies of all sizes, ranking #2. After another heavy year of Natural catastrophes activity in 2024 this peril remains #3. The top three risks globally – Cyber incidents (#1), Business interruption (#2), and Natural catastrophes (#3) – retained their positions in this year’s Allianz Risk Barometer, which is based on the insights of more than 3,700 risk management professionals from over 100 countries. Allianz Commercial Chief Underwriting Officer Vanessa Maxwell comments: “2024 was an extraordinary year in terms of risk management and the results of our annual Allianz Risk Barometer reflect the uncertainty many companies around the globe are facing right now. What stands out this year is the interconnectivity of the top risks. Climate change, emerging technology, regulation and geopolitical risks are increasingly intertwined, resulting in a complex network of cause and effect. Businesses need to adopt a holistic approach to risk management and consistently strive to enhance their resilience in order to address these fast-evolving risks.” Christian Sandric, Regional Managing Director of Allianz Commercial Asia, says, “Business interruption is the most significant risk for companies in the region and this is no surprise as Asian economies are increasingly participating in trade globally and regionally. This is also often due to events like cyber incidents or natural catastrophes, which are part of the top risks in the region. Against this backdrop of an increasingly volatile risk landscape, businesses should ensure they are sufficiently protected and their response measures robust. This includes adopting measures such as loss prevention, developing multiple suppliers, alternative risk transfer, and multinational insurance policies.” Business interruption strongly interlinked with other risks Business interruption (BI) is the top risk in Asia; it ranks in the top three risks in all countries and territories, and is the top risk in China and Hong Kong, Malaysia, Singapore, and South Korea. Its persistence at the top reflects severe supply chain disruption during and after the pandemic. Such disruptions are of particular concern as Asian economies are increasingly participating in trade. Asia is now the world’s second-most integrated trade region, driven by the rapid growth of manufacturing supply chains across borders. In addition, due to rising US-China tensions, bilateral trade between geopolitically aligned countries has risen. Global trade flows are becoming more intricate and this shift has opened doors for nations like India and Malaysia to step up as next-generation trade hubs, according to Allianz Trade. Globally, BI has ranked either #1 or #2 in every Allianz Risk Barometer for the past decade and retains its position at #2 in 2025 with 31% of responses. BI is typically a consequence of events like a natural disaster, a cyber-attack or outage, insolvency or political risks like conflict or civil unrest, which can all affect the ability of a business to operate normally. Several examples from 2024 highlight why companies still see BI as a major threat to their business model. Houthi attacks in the Red Sea led to supply chain disruptions due to rerouting of container ships, while incidents such as the collapse of the Francis Scott Key Bridge in Baltimore also directly impacted global and local supply chains. Supply chain disruptions with global effects occur approximately every 1.4 years, and the trend is rising, according to analysis from Circular Republic, in collaboration with Allianz and others. Those disruptions cause major economic damages, ranging up to 5% to 10% of product costs and additional downtime impacts. Cyber risks continue to increase with rapid development of technology Cyber incidents rank #2 in Asia; it is the top risk in India for the eighth consecutive year, and the second most significant risk in Japan and Singapore. The Asia Pacific region saw a 23% increase in weekly cyberattacks per organization in Q2 2024, compared to the same period in 2023. Some of the cyber incidents around the region include the attack on India’s biggest crypto exchange WazirX, the distributed denial-of-service (DDoS) attack on Japan Airlines, and cyberattack on Singapore law firm Shook Lin & Bok. Globally, Cyber incidents (38% of overall responses) rank as the most important risk for the fourth year in a row – and by a higher margin than ever (7% points). It is the top peril in 20 countries, including Argentina, France, Germany, India, South Africa, the UK and the US. More than 60% of respondents identified data breaches as the cyber exposure companies fear most, followed by attacks on critical infrastructure and physical assets with 57%. Natural catastrophes remain a major concern Natural catastrophes retain its #3 spot in Asia. The region is heating up faster than the global average, with increased casualties and economic losses from floods, storms, and more severe heatwaves. It is the top risk in Japan, which faced a M7.5 earthquake in the Noto Peninsula that resulted in insured losses of US$3bn, with economic losses reaching US$12bn, as well as in Hong Kong, which experienced its heaviest rain in November 2024 since records began 140 years ago due to Typhoon Haikui. Globally, Natural catastrophes remain at #3 with 29%, although more respondents also picked this as a top risk year-on-year. For the fifth time in a row in 2024, insured losses surpassed US$100bn. 2024 is expected to have been the hottest year on record. It was also a year of terrible natural catastrophes with extreme hurricanes and storms in North America, devastating floods in Europe and Asia and drought in Africa and South America. Resources: Global

SINGAPORE – Media OutReach Newswire – 15 January 2025 – TDCX Singapore, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, has obtained the Data Protection Trustmark (DPTM) awarded by the Infocomm Media Development Authority (IMDA), a statutory board under the Singapore Ministry of Digital Development and Information. This certification serves as a badge of trust, underscoring the company’s dedication to data privacy initiatives and commitment to building customer confidence. Ms. Angie Tay, Group Chief Operating Officer and EVP, said, “Protecting user information requires a well-rounded and proactive approach to data management and ongoing vigilance. The DPTM certification demonstrates our commitment to ensuring data security and maintaining our client’s trust. “In the last three years, TDCX has undergone rigorous assessments to become an IMDA-certified trusted digital identity provider. This includes appointing independent auditors to conduct thorough reviews and assessments on our Information Security (InfoSec) and data protection frameworks.” The DPTM is a voluntary, enterprise-wide certification that acknowledges organizations committed to responsible data protection practices. TDCX Singapore has implemented robust measures to safeguard user data and has achieved the following: ISO 27001:2022: This certification for Information Security Management Systems provides comprehensive guidance for businesses of all sizes and industries on establishing, implementing, maintaining, and continuously improving their information security management systems. SOC 2 Type 2: A robust security framework that outlines how organizations should safeguard customer data, protecting it from unauthorized access, security incidents, and other vulnerabilities. Singapore Cyber Trust Mark: A recognition for organizations that have proven the implementation of strong cybersecurity policies and processes that are appropriate for their cybersecurity risk profile. TDCX Singapore’s IT team regularly collaborates with external consultants to seek advice on the most recent trends and insights in InfoSec, as well as guidance on effective implementation. Additionally, the team works closely with the learning and development team to provide annual training programs to ensure that all employees are up to date on the most recent InfoSec and data protection policies. TDCX Singapore’s DPTM certification adds to TDCX’s commitment to upholding other global data practices, including the European Union General Data Protection Regulation (EU GDPR). Hashtag: #CX #Outsourcing #BPO https://www.tdcx.com/https://sg.linkedin.com/company/tdcxgrouphttps://twitter.com/tdcxgrouphttps://www.facebook.com/tdcxgroup/ The issuer is solely responsible for the content of this announcement. About TDCX Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities, and the environment. TDCX employs more than 19,000 employees across 34 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Japan, Malaysia, Mainland China, Philippines, Türkiye, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

Companies identify Business interruption as their top business concern for the year ahead (37% of overall responses) Cyber ranks #2 (31%), with data breaches identified as the cyber exposure companies fear most Natural catastrophes retain #3 rank (27%) in Asia, which is heating up faster than the global average SINGAPORE – Media OutReach Newswire – 15 January 2025 – Business interruption is the biggest worry for Asian companies in 2025, according to the Allianz Risk Barometer. Cyber incidents such as data breaches or ransomware attacks, and IT disruptions, such as the CrowdStrike incident, are also a main concern for companies of all sizes, ranking #2. After another heavy year of Natural catastrophes activity in 2024 this peril remains #3. The top three risks globally – Cyber incidents (#1), Business interruption (#2), and Natural catastrophes (#3) – retained their positions in this year’s Allianz Risk Barometer, which is based on the insights of more than 3,700 risk management professionals from over 100 countries. Allianz Commercial Chief Underwriting Officer Vanessa Maxwell comments: “2024 was an extraordinary year in terms of risk management and the results of our annual Allianz Risk Barometer reflect the uncertainty many companies around the globe are facing right now. What stands out this year is the interconnectivity of the top risks. Climate change, emerging technology, regulation and geopolitical risks are increasingly intertwined, resulting in a complex network of cause and effect. Businesses need to adopt a holistic approach to risk management and consistently strive to enhance their resilience in order to address these fast-evolving risks.” Christian Sandric, Regional Managing Director of Allianz Commercial Asia, says, “Business interruption is the most significant risk for companies in the region and this is no surprise as Asian economies are increasingly participating in trade globally and regionally. This is also often due to events like cyber incidents or natural catastrophes, which are part of the top risks in the region. Against this backdrop of an increasingly volatile risk landscape, businesses should ensure they are sufficiently protected and their response measures robust. This includes adopting measures such as loss prevention, developing multiple suppliers, alternative risk transfer, and multinational insurance policies.” Business interruption strongly interlinked with other risks Business interruption (BI) is the top risk in Asia; it ranks in the top three risks in all countries and territories, and is the top risk in China and Hong Kong, Malaysia, Singapore, and South Korea. Its persistence at the top reflects severe supply chain disruption during and after the pandemic. Such disruptions are of particular concern as Asian economies are increasingly participating in trade. Asia is now the world’s second-most integrated trade region, driven by the rapid growth of manufacturing supply chains across borders. In addition, due to rising US-China tensions, bilateral trade between geopolitically aligned countries has risen. Global trade flows are becoming more intricate and this shift has opened doors for nations like India and Malaysia to step up as next-generation trade hubs, according to Allianz Trade. Globally, BI has ranked either #1 or #2 in every Allianz Risk Barometer for the past decade and retains its position at #2 in 2025 with 31% of responses. BI is typically a consequence of events like a natural disaster, a cyber-attack or outage, insolvency or political risks like conflict or civil unrest, which can all affect the ability of a business to operate normally. Several examples from 2024 highlight why companies still see BI as a major threat to their business model. Houthi attacks in the Red Sea led to supply chain disruptions due to rerouting of container ships, while incidents such as the collapse of the Francis Scott Key Bridge in Baltimore also directly impacted global and local supply chains. Supply chain disruptions with global effects occur approximately every 1.4 years, and the trend is rising, according to analysis from Circular Republic, in collaboration with Allianz and others. Those disruptions cause major economic damages, ranging up to 5% to 10% of product costs and additional downtime impacts. Cyber risks continue to increase with rapid development of technology Cyber incidents rank #2 in Asia; it is the top risk in India for the eighth consecutive year, and the second most significant risk in Japan and Singapore. The Asia Pacific region saw a 23% increase in weekly cyberattacks per organization in Q2 2024, compared to the same period in 2023. Some of the cyber incidents around the region include the attack on India’s biggest crypto exchange WazirX, the distributed denial-of-service (DDoS) attack on Japan Airlines, and cyberattack on Singapore law firm Shook Lin & Bok. Globally, Cyber incidents (38% of overall responses) rank as the most important risk for the fourth year in a row – and by a higher margin than ever (7% points). It is the top peril in 20 countries, including Argentina, France, Germany, India, South Africa, the UK and the US. More than 60% of respondents identified data breaches as the cyber exposure companies fear most, followed by attacks on critical infrastructure and physical assets with 57%. Natural catastrophes remain a major concern Natural catastrophes retain its #3 spot in Asia. The region is heating up faster than the global average, with increased casualties and economic losses from floods, storms, and more severe heatwaves. It is the top risk in Japan, which faced a M7.5 earthquake in the Noto Peninsula that resulted in insured losses of US$3bn, with economic losses reaching US$12bn, as well as in Hong Kong, which experienced its heaviest rain in November 2024 since records began 140 years ago due to Typhoon Haikui. Globally, Natural catastrophes remain at #3 with 29%, although more respondents also picked this as a top risk year-on-year. For the fifth time in a row in 2024, insured losses surpassed US$100bn. 2024 is expected to have been the hottest year on record. It was also a year of terrible natural catastrophes with extreme hurricanes and storms in North America, devastating floods in Europe and Asia and drought in Africa and South America. Resources: Global

Companies identify Business interruption as their top business concern for the year ahead (37% of overall responses) Cyber ranks #2 (31%), with data breaches identified as the cyber exposure companies fear most Natural catastrophes retain #3 rank (27%) in Asia, which is heating up faster than the global average SINGAPORE – Media OutReach Newswire – 15 January 2025 – Business interruption is the biggest worry for Asian companies in 2025, according to the Allianz Risk Barometer. Cyber incidents such as data breaches or ransomware attacks, and IT disruptions, such as the CrowdStrike incident, are also a main concern for companies of all sizes, ranking #2. After another heavy year of Natural catastrophes activity in 2024 this peril remains #3. The top three risks globally – Cyber incidents (#1), Business interruption (#2), and Natural catastrophes (#3) – retained their positions in this year’s Allianz Risk Barometer, which is based on the insights of more than 3,700 risk management professionals from over 100 countries. Allianz Commercial Chief Underwriting Officer Vanessa Maxwell comments: “2024 was an extraordinary year in terms of risk management and the results of our annual Allianz Risk Barometer reflect the uncertainty many companies around the globe are facing right now. What stands out this year is the interconnectivity of the top risks. Climate change, emerging technology, regulation and geopolitical risks are increasingly intertwined, resulting in a complex network of cause and effect. Businesses need to adopt a holistic approach to risk management and consistently strive to enhance their resilience in order to address these fast-evolving risks.” Christian Sandric, Regional Managing Director of Allianz Commercial Asia, says, “Business interruption is the most significant risk for companies in the region and this is no surprise as Asian economies are increasingly participating in trade globally and regionally. This is also often due to events like cyber incidents or natural catastrophes, which are part of the top risks in the region. Against this backdrop of an increasingly volatile risk landscape, businesses should ensure they are sufficiently protected and their response measures robust. This includes adopting measures such as loss prevention, developing multiple suppliers, alternative risk transfer, and multinational insurance policies.” Business interruption strongly interlinked with other risks Business interruption (BI) is the top risk in Asia; it ranks in the top three risks in all countries and territories, and is the top risk in China and Hong Kong, Malaysia, Singapore, and South Korea. Its persistence at the top reflects severe supply chain disruption during and after the pandemic. Such disruptions are of particular concern as Asian economies are increasingly participating in trade. Asia is now the world’s second-most integrated trade region, driven by the rapid growth of manufacturing supply chains across borders. In addition, due to rising US-China tensions, bilateral trade between geopolitically aligned countries has risen. Global trade flows are becoming more intricate and this shift has opened doors for nations like India and Malaysia to step up as next-generation trade hubs, according to Allianz Trade. Globally, BI has ranked either #1 or #2 in every Allianz Risk Barometer for the past decade and retains its position at #2 in 2025 with 31% of responses. BI is typically a consequence of events like a natural disaster, a cyber-attack or outage, insolvency or political risks like conflict or civil unrest, which can all affect the ability of a business to operate normally. Several examples from 2024 highlight why companies still see BI as a major threat to their business model. Houthi attacks in the Red Sea led to supply chain disruptions due to rerouting of container ships, while incidents such as the collapse of the Francis Scott Key Bridge in Baltimore also directly impacted global and local supply chains. Supply chain disruptions with global effects occur approximately every 1.4 years, and the trend is rising, according to analysis from Circular Republic, in collaboration with Allianz and others. Those disruptions cause major economic damages, ranging up to 5% to 10% of product costs and additional downtime impacts. Cyber risks continue to increase with rapid development of technology Cyber incidents rank #2 in Asia; it is the top risk in India for the eighth consecutive year, and the second most significant risk in Japan and Singapore. The Asia Pacific region saw a 23% increase in weekly cyberattacks per organization in Q2 2024, compared to the same period in 2023. Some of the cyber incidents around the region include the attack on India’s biggest crypto exchange WazirX, the distributed denial-of-service (DDoS) attack on Japan Airlines, and cyberattack on Singapore law firm Shook Lin & Bok. Globally, Cyber incidents (38% of overall responses) rank as the most important risk for the fourth year in a row – and by a higher margin than ever (7% points). It is the top peril in 20 countries, including Argentina, France, Germany, India, South Africa, the UK and the US. More than 60% of respondents identified data breaches as the cyber exposure companies fear most, followed by attacks on critical infrastructure and physical assets with 57%. Natural catastrophes remain a major concern Natural catastrophes retain its #3 spot in Asia. The region is heating up faster than the global average, with increased casualties and economic losses from floods, storms, and more severe heatwaves. It is the top risk in Japan, which faced a M7.5 earthquake in the Noto Peninsula that resulted in insured losses of US$3bn, with economic losses reaching US$12bn, as well as in Hong Kong, which experienced its heaviest rain in November 2024 since records began 140 years ago due to Typhoon Haikui. Globally, Natural catastrophes remain at #3 with 29%, although more respondents also picked this as a top risk year-on-year. For the fifth time in a row in 2024, insured losses surpassed US$100bn. 2024 is expected to have been the hottest year on record. It was also a year of terrible natural catastrophes with extreme hurricanes and storms in North America, devastating floods in Europe and Asia and drought in Africa and South America. Resources: Global