Foodpanda Malaysia has unveiled pandasafe, a pioneering rider safety and wellbeing programme developed in collaboration with leading public and private partners including Allianz Malaysia, Hong Leong Bank, PERKESO, and Hong Leong Yamaha Motor.
Foodpanda Just Launched ‘pandasafe’ & It Might Change Malaysia’s Gig Economy Forever.
The launch, officiated by Transport Minister Anthony Loke at foodpanda’s headquarters, marks a significant milestone for Malaysia’s gig economy.
“The safety of our delivery partners must be treated as a national priority. I applaud foodpanda and its partners for stepping up with a structured programme that goes beyond awareness. pandasafe sets a new benchmark for how companies can take responsibility in making our roads safer for gig workers,” said Loke.
Unlike traditional awareness campaigns, pandasafe introduces a permanent, data-driven ecosystem that combines education, technology, behavioural science, and financial literacy to foster a sustainable culture of road safety.
Tan Ming Luk, Managing Director of foodpanda Malaysia, stressed that pandasafe reflects a long-term commitment:
“Our delivery partners are the heart of foodpanda. Every safely completed order and every rider who gets home safely is a success. pandasafe isn’t seasonal — it’s a permanent shift in how we operate, ensuring the wellbeing of our riders, their families, and the communities we serve.”
Key features of pandasafe include:
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Structured rider training on safe riding practices and defensive techniques.
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Telematics tools to monitor and improve rider habits.
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Road safety and first aid modules, with Allianz Malaysia delivering First Response and CPR training.
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Social protection and safety induction programmes with PERKESO, strengthening riders’ access to Malaysia’s safety net framework.
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Defensive riding and braking skills training in partnership with Hong Leong Yamaha Motor.
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Financial literacy initiatives by Hong Leong Bank to support income management and long-term financial wellbeing.
These elements work together to create a holistic rider safety framework — reducing risks on the road while improving long-term welfare across Malaysia’s delivery community.
“Safety is not just a policy — it’s a culture. pandasafe is about building that culture through the right partnerships and a shared responsibility to ensure riders return home safely,” Tan added.
With pandasafe, foodpanda Malaysia is setting a new industry standard, moving beyond short-term campaigns to establish a culture of protection, empowerment, and accountability in the gig economy.
