KUALA LUMPUR : Global e-hailing platform inDrive has confirmed it is in discussions with Malaysian regulators after receiving a notice from the Land Public Transport Agency (APAD) to revoke its Intermediation Business Licence (IBL), citing non-compliance with regulations introduced in 2019.
According to reports, APAD has issued the company a three-month window to return its IBL. In response, inDrive said it has proactively initiated dialogue with the relevant authorities to clarify the basis of the notice and to explore avenues to maintain uninterrupted service for its users.
“We are committed to providing safe, reliable, and accessible mobility solutions to the tens of thousands of people across Malaysia who rely on our platform daily,” the company said in a statement to national news agency Bernama. “As a global mobility and urban services platform, inDrive operates with the utmost respect for local regulations and the communities it serves.”
The company assured that further updates would be provided as discussions progress and greater clarity is obtained. It also expressed gratitude for the ongoing support and understanding of its Malaysian user base.
The development comes amid heightened regulatory scrutiny of foreign e-hailing operators in Malaysia. A similar notice was issued to another Russian-founded firm, Maxim, in 2023.
Founded in 2013 in Yakutsk, Russia, by current CEO Arsen Tomsky, inDrive—formerly known as inDriver—is now headquartered in California and operates in over 700 cities worldwide.
–Bernama
