KUALA LUMPUR: Diolko, Malaysia’s innovative sustainable last mile delivery provider, has announced a new partnership with leading e-fulfilment company iStore iSend. This aims to significantly reduce the environmental impact of the e-fulfilment company’s last mile deliveries, offering a greener alternative while maintaining the high delivery standards iStore iSend is known for.
With Diolko’s service, iStore iSend is expected to reduce carbon dioxide equivalent (CO2e) emissions from its deliveries by up to 80%. During a recent pilot, data showed that Diolko successfully cut iStore iSend’s carbon emissions by 70%, with greater reductions anticipated as the partnership expands. By utilising Rapid KL’s LRT network, Diolko transports parcels using existing rail capacity to bring packages closer to recipients, thereby reducing road congestion and fuel consumption. From local train stations, e-bike riders and e-van drivers handle the final delivery within a 5-10km radius, minimising the need for long-distance vehicle travel.
“We are excited to partner with iStore iSend to offer a sustainable last mile delivery solution,” said Yoann Gueguen, CEO of Diolko. “By utilising the train networks and reducing traffic congestion, we are helping iStore iSend maintain its competitive edge while aligning with their sustainability goals. This partnership represents a major step forward for both companies in contributing to a greener logistics future.”
“iStore iSend is committed to reducing our environmental footprint. We have long sought a last mile delivery partner capable of providing sustainable solutions. While we have implemented eco-friendly measures like sustainable packaging, the absence of a suitable last mile partner has been a challenge—until now. Diolko fills this gap with its innovative delivery model, which leverages Malaysia’s train networks to optimise delivery efficiency and minimise environmental impact”, said Joe Khoo, CEO of iStore iSend.
Diolko will be managing around 6,000 parcels per month, with the potential to handle up to 40,000 parcels monthly, further supporting iStore iSend’s sustainability targets.
Diolko’s delivery trolleys, specifically designed for safe transport on trains, have been certified by a third-party certification body and approved for use on the LRT network by APAD. This ensures both safety and efficiency as Diolko continues to expand its service offering. Additionally, Diolko provides detailed carbon emissions data on a per-parcel level, enabling its clients to track and report its environmental impact for ESG reporting purposes.
Looking ahead, Diolko plans to extend its services beyond the Klang Valley to other major cities in Malaysia and potentially throughout Southeast Asia. The company also aims to expand its network by incorporating other public transportation systems such as the MRT, KTM and KLIA Ekspres, which would further enhance coverage and reduce emissions across a wider area.
This partnership not only underscores Diolko’s commitment to sustainability but also sets a new benchmark for eco-friendly logistics in Malaysia. As more companies like iStore iSend prioritise green solutions, Diolko’s innovative approach to last mile delivery stands poised to lead the industry toward a more sustainable future.
