SHAH ALAM, The Shah Alam City Council (MBSA) will roll out its AI-powered Smart Integrated Parking (SIP) system on August 1, aligning with Selangor’s broader digitalisation efforts aimed at modernising public services and improving municipal revenue collection.
The SIP system uses artificial intelligence to manage parking more efficiently, securely, and transparently. It is designed to reduce manual enforcement, minimise revenue leakages, and address inefficiencies in current parking operations.
In 2023, MBSA collected RM21.9 million in parking fees and RM8.9 million in compounds. However, only around 30% of the potential revenue was captured due to limitations in the manual system. With the new SIP system, MBSA aims to recover lost revenue while maintaining existing parking rates.
Besides MBSA, three other councils—Petaling Jaya (MBPJ), Subang Jaya (MBSJ), and Selayang (MPS)—are part of the pilot phase. However, MBPJ has raised objections, prompting ongoing talks with the state government.
Despite differing views, Selangor’s state administration sees SIP as a critical step in its smart city agenda. The system allows real-time monitoring, automated enforcement, and better data collection, which can support future urban planning and infrastructure upgrades. It also aims to improve safety through surveillance integration and data analytics.
Authorities have assured that parking rates will remain unchanged. The focus is on increasing compliance and maximising the use of existing infrastructure through smart technologies.
MBSA is expected to lead the rollout, setting the tone for future implementations in Selangor. The state government remains committed to working with all councils to ensure smooth adoption and greater efficiency in public service delivery.
