The meetings, incentives, conferences, and exhibitions (MICE) industry is a vital sector within the hospitality landscape, and Putrajaya Marriott Hotel stands at the forefront, setting new benchmarks for seamless event execution, sustainability, and personalised service. Under the leadership of Nikie Mok, General Manager of Putrajaya Marriott Hotel, the property continues to evolve as a premier destination for business and leisure events in Malaysia and Southeast Asia.
Creating Bespoke Experiences for MICE Events
“At Putrajaya Marriott Hotel, we don’t just host events—we craft experiences that leave lasting impressions,” says Nikie Mok. “From corporate summits to grand celebrations, our team is dedicated to delivering impeccable service, state-of-the-art facilities, and customised solutions that align with our clients’ unique visions.”
The hotel boasts over 20 flexible event spaces, including the rebranded Marriott Putrajaya International Convention Centre (MPICC), a key venue for large-scale conferences and exhibitions. Equipped with cutting-edge technology, hybrid event capabilities, and high-speed connectivity, these spaces cater to both in-person and virtual audiences. Additionally, dedicated event planners ensure that every detail is meticulously executed, offering organisers a seamless experience from planning to execution.
Sustainability at the Heart of MICE Events
Sustainability is a core pillar of Putrajaya Marriott Hotel’s MICE strategy. “As part of Marriott International’s commitment to sustainability, we integrate eco-friendly practices into our events,” Mok explains. “From energy-efficient lighting to waste management initiatives, we ensure that event organisers and attendees can make responsible choices without compromising on experience.”
The hotel participates in the Connect Responsibly programme, offering a Meeting Impact Report (MIR) that calculates an event’s carbon and water footprint. Organisers can also opt to purchase carbon offset credits, further aligning their events with corporate ESG goals. Other sustainability efforts include:
- Sustainable Dining – Curated menus featuring plant-based options to reduce the environmental impact of food production.
- Waste Management & Upcycling – Workshops that promote recycling and upcycling, such as the Upcycled Plastic Pouch Workshop.
- Green Event Practices – Digital communication, reusable décor options, and solar-powered landscape lighting to minimise waste and energy use.
- Sustainability Sculpture – A symbolic centrepiece at the hotel, reflecting its commitment to environmental responsibility.
A Personalised Approach to Event Planning
Mok highlights the hotel’s dedication to personalised service. “Every event is unique, and our team works closely with organisers to tailor every aspect to their preferences,” she says. “From culturally significant weddings to high-level corporate retreats, we ensure that every detail is thoughtfully planned and executed.”
The hotel offers a range of services to enhance the attendee experience:
- Dedicated event planning team – Experts who specialise in various event types, including Indian weddings and corporate conferences.
- Customised MICE packages – Options for wellness programmes, team-building activities, and bespoke dining experiences.
- Exclusive privileges for Marriott Bonvoy members – Loyalty perks such as personalised services and curated itineraries.
Future-Proofing MICE Events in Southeast Asia
Looking ahead, Putrajaya Marriott Hotel has ambitious plans to maintain its leadership in the MICE industry across Southeast Asia. Mok outlines key focus areas:
- Hybrid Event Expansion – Upgraded audiovisual systems and interactive tools to support seamless virtual and in-person integration.
- AI-Powered Smart Meetings – Incorporation of AI-driven tools for attendee engagement and event planning efficiency.
- Strengthening Regional & International Connectivity – Leveraging the upcoming IOI Resort City Express Line and IOI Airport Shuttle to attract global events.
- Enhanced Sustainability Efforts – Expansion of the Connect Responsibly programme and introduction of zero-waste event solutions.
- Cultural & Experiential Offerings – Integrating Malaysian art, culture, and cuisine into event experiences to enrich guest engagement.
“Our goal is to remain at the forefront of the MICE industry by continuously innovating and enhancing our offerings,” says Mok. “With a strong focus on technology, sustainability, and personalised service, we aim to set new standards for event excellence in Malaysia and beyond.”
As Putrajaya Marriott Hotel continues to elevate its MICE offerings, it reaffirms its position as a premier destination for organisers seeking world-class venues, sustainable solutions, and unparalleled hospitality. Whether for a corporate summit, a grand wedding, or an immersive conference, the hotel remains committed to delivering exceptional, memorable experiences.
