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Survey Reveals Over 35% of Enterprises Struggle to Retain Crucial AI Expertise

KUALA LUMPUR: In its latest survey, Expereo revealed that over one-third (35%) of global enterprises are struggling to retain or attract crucial skills in artificial intelligence (AI), data and automation, which is threatening their optimistic AI ambitions.

Mechanized industry robot and human worker working together in future factory . Concept of artificial intelligence for industrial revolution and automation manufacturing process .

According to the Technology Leaders Survey, there is a critically low supply of AI expertise, despite AI now being considered as the biggest priority for Chief Information Officers (CIOs) across the world.

Its Chief Executive Officer, Ben Elms, “CIOs need to keep up with market innovations, customer expectations and fierce competition when it comes to AI, while ensuring they are adopting the technology responsibly and effectively without cutting corners.

“Networking technology, data strategies and wider tech infrastructure are all key areas which run adjacent to AI initiatives, which must also not be ignored.”

The research of 650 technology leaders in global enterprises across Europe, the United States and Asia Pacific showed that not only are enterprises struggling to attract or retain crucial talent, but their current external technology partners are not aligned with their AI ambitions either.

In addition, 29% of global CIOs said their current external technology partners do not have the right capabilities in place to support AI initiatives and 28% of global respondents feel regional variations in ability to implement AI initiatives is a key challenge.

The other leading obstacle to fulfilling AI ambitions includes navigating AI governance and ethics (36%), referring to ongoing challenges such as regulation, trust and data protection when it comes to using AI tools in a business setting.

The survey also found that 42% of CIOs believe that training for new ways of working as a result of AI is one of the biggest information technology challenges in supporting remote and hybrid workers, with 39% saying that understanding how employees use AI is now a concern.

In spite of these challenges, 32% of CIOs are moving forward with caution regarding AI implementation and 44% are excited and ready to take on AI intiatives.

— BERNAMA

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