SINGAPORE: ZALORA, Asia’s leading fashion and lifestyle e-commerce platform under Global Fashion Group (GFG), has reaffirmed its sustainability commitment by sharing key achievements in climate action and circular fashion, in conjunction with Earth Day.
In its latest People and Planet Positive Report, ZALORA outlined significant strides in lowering its environmental impact across Southeast Asia. In 2024, the company enhanced its logistics strategy by partnering with third-party last-mile providers that use hybrid vehicles, electric bikes, bicycles, and walking deliveries — supporting GFG’s 2030 target to work with providers that operate at least 50% low or zero-emission fleets.
In Malaysia, ZALORA collaborated with the Malaysian Green Technology and Climate Change Corporation (MGTC), UNIDO, and partners Blueshark and RydeEv to pilot electric motorcycle deliveries.
The company also made notable progress in packaging sustainability by using 100% RCS-certified recycled polyethylene flyers, responsibly sourced paper fillers, and recycled-content boxes. ZALORA has begun trials with paper packaging and implemented automation to reduce excess material in its fulfilment processes. These efforts led to ZALORA’s inclusion in the Singapore Alliance for Action (AfA) on Packaging Waste Reduction, co-led by the Singapore Manufacturing Federation and SingPost.
In waste management, ZALORA diverted over 34,630 kg of garments from landfills through partnerships with organisations such as The Salvation Army, Life Line Clothing, and Tukar Tambah Celana. The initiative supports second-life use or upcycling of textiles, contributing to a growing circular economy.
ZALORA employees across the region also recorded nearly 1,300 volunteering hours in 2024, engaging in causes from forest replanting and food waste rescue to animal welfare and community kitchens.
“Sustainability isn’t just a commitment for us at ZALORA, it’s a shared journey with our customers, partners, and communities,” said Christopher Daguimol, Corporate Communications Director at ZALORA Group. “From driving climate action to promoting circular fashion, we’re proving that small steps lead to meaningful change.”
ZALORA plans to expand its sustainable practices further throughout 2025, strengthening community collaborations and scaling impact-led innovations across its operations.
