The Malaysian Institute of Chartered Secretaries and Administrators (MAICSA) has taken a major leap in its digital transformation journey by implementing CommercePay, a secure and versatile digital payment gateway developed by Commerce.Asia. The move aims to streamline financial transactions and enhance the experience for its professional community of over 4,200 members.
Calling the initiative a “milestone”, MAICSA CEO Justin Joseph Anthony said the adoption reflects the Institute’s ongoing commitment to innovation and service excellence.
“With CommercePay now powering our payment system, members can enjoy faster, more reliable and more flexible transactions — whether renewing memberships, registering for exams, signing up for events or making purchases — all with greater ease and confidence,” Justin said in a statement to BusinessToday Malaysia.
The shift comes as MAICSA faced increasing challenges with its previous manual payment process, which required lengthy verification and reconciliation, particularly during peak periods, causing delays and adding administrative burden. CommercePay addresses these issues with features such as real-time tracking, instant confirmations, automated reconciliation, and multiple payment options — including FPX, credit/debit cards, and e-wallets — ensuring secure and seamless transactions.
“From a governance standpoint, it’s essential that stakeholders trust that all interactions, including payments, are conducted with transparency and integrity,” Justin added. “CommercePay allows us to uphold that trust while improving operational efficiency.”
Since implementation, the platform has already delivered tangible results — reducing manual workloads for administrative and finance teams, improving data accuracy, and speeding up transaction processing. Members now benefit from a smoother, more responsive payment experience.
CommercePay General Manager Patricia Silvanus said the partnership demonstrates how fintech can help even long-established institutions modernise and thrive.
“CommercePay was built for professional, service-oriented organisations like MAICSA,” she said. “Its scalability, strong security and seamless integration allow organisations to grow without compromising compliance or stability. We’re proud to support MAICSA in leading governance excellence through innovation.”
The collaboration forms part of MAICSA’s broader digital transformation strategy to integrate technology across all touchpoints — from member engagement to education delivery and operations — ensuring the Institute remains at the forefront of governance advocacy and professional development.
Founded in 1959, MAICSA is a recognised leader in corporate governance, company secretarial practice, and compliance. Under Justin’s leadership, the Institute has accelerated its digital initiatives while staying true to its values of integrity, accountability and service to the profession.
CommercePay, which is gaining strong traction among Malaysian SMEs, professional bodies, and digital-first businesses, continues to expand its reach, empowering organisations to enhance efficiency, transparency, and value in the digital economy.
