KUALA LUMPUR: NTT DATA Payment Services has launched ADAPTIS, a comprehensive suite of integrated payment solutions aimed at modernising transaction ecosystems and supporting business growth across Southeast Asia.
In an official statement, the company described ADAPTIS as a strategic leap in its transformation journey, combining innovation, operational flexibility, and regional market expertise. The platform is designed to serve as a future-ready, scalable solution for businesses navigating the rapidly evolving digital economy.
The ADAPTIS suite comprises five core offerings:
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ADAPTIS In-Store: Enables seamless in-person retail transactions;
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ADAPTIS e-Commerce: Provides secure and efficient online payment capabilities;
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ADAPTIS Financing: Supports growth through accessible financial solutions;
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ADAPTIS Enterprise: Delivers scalable infrastructure for large organisations;
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ADAPTIS VAS (Value-Added Services): Enhances business operations through tailored support tools.
Sean Hesh, Group Chief Executive Officer and Executive Director of NTT DATA Payment Services, said the launch is grounded in decades of expertise and a regional footprint spanning over 500,000 merchant touchpoints in Malaysia, Thailand, and the Philippines.
“ADAPTIS is built to be flexible, localised, and future-ready. It empowers businesses to scale efficiently while delivering seamless payment experiences to end customers,” Hesh said.
The launch event featured a panel discussion titled “Next in Commerce: From Competition to Collaboration,” which included Shinichiro Nishikawa, Head of the Global Payments and Services Division at NTT DATA Japan, alongside other senior group executives. The session highlighted the company’s transition from a collection of competitive brands to a unified, synergistic ecosystem.
Nishikawa noted that the initiative reflects a broader industry shift towards collaborative, ecosystem-based payment infrastructures.
“The future of payments lies not merely in transactions, but in intelligent ecosystems. With ADAPTIS, we are building a more connected and resilient regional commerce infrastructure,” he said. “This launch underlines our commitment to seamless integration, localised solutions, and transformative innovation at scale.”
The ADAPTIS roll-out follows the 2024 acquisition of GHL Systems Bhd by NTT DATA Japan, one of the world’s top ten global IT services firms. Subsequently, GHL was rebranded as NTT DATA Payment Services Sdn Bhd on 13 November 2024, marking its integration into the parent company’s global network while preserving its high service standards.
After its initial launch in Malaysia, ADAPTIS is scheduled for regional expansion into Thailand and the Philippines later this year.
–Bernama
