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The Executives

IATA Appoints Saadia Zahidi As Director General

The International Air Transport Association (IATA) has appointed Saadia Zahidi as its new Director General, effective Nov. 1, 2026, making her the organization’s ninth Director General and the first woman to hold the position. Zahidi joins IATA from the World Economic Forum (WEF), where she serves as a Managing Director and Member of the Managing Board. She succeeds Willie Walsh, who will conclude his tenure as Director General on July 31, 2026. The International Air Transport Association (IATA), Director General – Saadia Zahidi. During the interim period, Sandrine Le Borgne, IATA’s Chief Financial Officer and Senior Vice President for Corporate Services, has been appointed as Interim Director General by the IATA Board of Directors. Roberto Alvo, Chair of the IATA Board of Directors and Chief Executive Officer of LATAM Airlines Group, said Zahidi’s extensive leadership experience at the World Economic Forum would strengthen IATA’s role as the global voice of the airline industry. He noted that the aviation sector is entering a period of significant transformation, driven by technological advances and geopolitical developments, and said Zahidi’s expertise positions her well to represent the industry’s interests while helping shape its future. Alvo also thanked Walsh for his leadership, highlighting his role in guiding IATA through the COVID-19 pandemic and strengthening the association’s global membership and industry representation. Commenting on her appointment, Zahidi said she was honored to lead IATA at a pivotal time for global aviation. She emphasized that aviation remains a critical driver of economic growth, trade, tourism, investment, and job creation, adding that IATA’s role in bringing airlines together through global standards, essential services, and advocacy is becoming increasingly important. Zahidi said she looks forward to working closely with member airlines, governments, and industry partners to build on IATA’s strong foundation, while advancing innovation, strengthening industry resilience, and supporting sustainable growth. She added that her immediate priority will be collaborating with the IATA team and the global aviation industry to shape the future of air transport and expand the benefits of connectivity to more people and economies worldwide.

Lifestyle

TikTok Emerges As Malaysia’s Go-To News Platform

TikTok has rapidly become one of Malaysia’s leading platforms for news consumption, with usage soaring from 31% in 2024 to 48% in 2025, according to the Reuters Institute’s Digital News Report. The sharp increase places Malaysia among the highest users of TikTok for news globally, alongside Thailand, highlighting the growing influence of social media in shaping how Malaysians stay informed. A decade ago, most Malaysians relied on newspapers and television broadcasts for daily updates. Today, many are more likely to encounter breaking news while scrolling through short videos on TikTok’s “For You Page.” The Reuters Institute identified TikTok as the fastest-growing platform for news consumption worldwide. Globally, one in three people now use the platform, with about half of those users turning to it for news and current affairs. The shift is even more pronounced among younger audiences. For people aged 18 to 24, social media has overtaken traditional news outlets as the primary source of information, with 44% saying they now rely on social platforms for news. The preference reflects changing consumption habits, as younger users increasingly favour fast, visual, and easily digestible content over lengthy articles. A one-minute video can explain a complex political issue, economic update, or social development in a way that is quick and accessible. Rather than actively searching for news, many users now discover it naturally as they browse through their social media feeds. This transformation is also changing the way journalists and media organisations produce content, with greater emphasis on short-form videos, mobile-first storytelling, and audience engagement. At the same time, TikTok has given rise to a new generation of “newsfluencers”—content creators who simplify and explain current events for audiences that may no longer watch television or read newspapers regularly. Many have built loyal followings by presenting news in a relatable and engaging manner. However, the growing influence of these creators has also raised concerns over misinformation, bias, and the spread of unverified content. Unlike established news organisations, many independent creators are not subject to formal editorial standards or rigorous fact-checking processes, allowing rumours and opinions to spread as quickly as verified information. To address these challenges, Malaysia’s Online Safety Act 2025, which came into effect in January, introduces broader regulatory oversight for platforms such as TikTok and Instagram as the government seeks to improve online safety and accountability. For many young Malaysians, TikTok has evolved far beyond entertainment. It has become a daily source of updates on politics, business, education, technology, and social issues that directly impact their lives. The trend also reflects a broader digital transformation, with researchers observing that students and young adults increasingly depend on social media not only for communication and learning but also to stay informed about current affairs. As digital platforms continue to reshape the media landscape, adapting to this new environment is becoming increasingly important. While debates continue over the reliability of news shared through social media, the reality is that these platforms have become central to how younger generations discover, discuss, and share information. As TikTok’s role in news consumption continues to grow, media literacy is becoming more important than ever. The challenge is no longer helping people find the news, but equipping them with the skills to distinguish credible information from misinformation in an increasingly digital world.

Energy & Technology

XCEL ITECH Develops Malaysia’s First Collaborative Rail Training Simulator

XCEL ITECH Sdn Bhd has developed and delivered Malaysia’s first collaborative Train Driving Simulator to Prasarana Malaysia Berhad, providing a new platform to enhance railway operator training, safety and operational readiness. Signing Ceremony of the KLAV27 Train Driving Simulator Handover Certificate From left: Puan Jefiena Jaafar – Director, ICP Operation & Management, Technology Depository Agency Berhad, Tuan Haji Zaki Mohamad – Head of Learning & Development, Prasarana Malaysia Berhad, Dr. Harigaran Bharatham – Group Chief Human Capital Officer, Prasarana Malaysia Berhad, Mr. Sim Ooi Kok – Contractor’s Representative, Alstom Hartasuma Consortium (AHC), Ir. Badrul Hisham, Abdul Kahar – Chief Executive Officer, Xcel Itech Sdn Bhd The KLAV27 simulator was handed over today at Kompleks Rapid Rail Subang under the Industrial Collaboration Programme (ICP), enabling multiple trainees to practise train operations together in a realistic virtual environment before applying their skills in actual railway operations. XCEL ITECH Sdn Bhd is a technology company involved in engineering solutions, simulation systems and digital technologies for the transportation and critical infrastructure sectors. Its Chief Executive Officer Ir. Badrul Hisham said the project represented more than the delivery of a simulator, as it demonstrated the ability of Malaysian companies to develop advanced railway technology solutions that meet real operational needs. “Today, we are not merely handing over a simulator. We are handing over a new national capability, opening new possibilities and creating another important chapter in the history of Malaysia’s railway industry,” he said. He added that the project proved Malaysian companies have the talent, technical knowledge and determination to develop advanced railway technologies that meet real operational needs. Unlike conventional training systems that focus on individual practice, the KLAV27 simulator allows several operators to train simultaneously within the same virtual railway environment.  “This enables trainees to experience different operational scenarios, including coordinated train movements, system disruptions and emergency responses, in a safe and controlled setting,” he said The system recreates the 46.4-kilometre Kelana Jaya Line, covering all 37 stations and one depot. It provides Prasarana with a realistic platform to strengthen workforce competency, improve decision-making and enhance emergency preparedness. The project was developed through a collaboration involving the Alstom Transport Systems Malaysia Sdn Bhd and Hartasuma Sdn Bhd Consortium (AHC), Technology Depository Agency Berhad (TDA), Prasarana Malaysia Berhad and Xcel Itech Sdn Bhd. The development was carried out under the Industrial Collaboration Programme (ICP), an initiative that promotes technology transfer, local industry development and capability building through strategic collaborations between government agencies and industry partners.

The Executives

Driven By Trust: Why PB Motor Believes The Ownership Experience Matters Most

Buying a car is often viewed as a transaction. For customers, however, it represents something much bigger. Managing Director of PB Motor Sdn Bhd – Rabitah Shamshudin. It is the daily commute to work, the school run each morning, weekend family trips, business deliveries and countless milestones that unfold over years of ownership. While vehicles may leave the showroom in a matter of hours, the relationship between customer and dealership often lasts far longer. PB Motor Sdn Bhd has built its business around that understanding. As an authorised Perodua dealership, the company provides vehicle sales, aftersales services, spare parts, financing assistance, insurance coordination and trade-in solutions. Yet its leadership believes its true role extends well beyond handing over the keys. The company’s mission is simple: to make vehicle ownership easier, more reliable and less stressful for every customer who walks through its doors. In an automotive industry where competition continues to intensify and customer expectations evolve rapidly, that philosophy has become one of PB Motor’s strongest differentiators.   Selling Confidence, Not Just Cars For many Malaysians, owning a vehicle is not a luxury—it is a necessity. Reliable transportation provides access to employment, education, healthcare and opportunities that shape everyday life. Yet purchasing a vehicle can often feel overwhelming, particularly for first-time buyers navigating financing options, documentation, insurance and long-term maintenance considerations. PB Motor has positioned itself as a guide throughout that entire journey. Rather than focusing solely on the initial purchase, the company works closely with customers to simplify financing applications, explain ownership options, coordinate trade-ins and provide ongoing aftersales support long after the vehicle leaves the showroom. This consultative approach reflects a broader shift within the automotive industry. Today’s customers are no longer looking for dealerships that simply sell vehicles. They expect trusted advisors capable of providing reassurance, transparency and dependable support throughout the ownership experience.   Understanding How Customer Expectations Have Changed When PB Motor first established its operations, affordability was often the deciding factor for many buyers. That landscape has changed considerably. Modern consumers arrive better informed, having researched vehicle specifications, financing packages and customer reviews long before visiting a dealership. Price remains important, but convenience, responsiveness and service quality now play equally significant roles in purchasing decisions. Recognising this evolution, PB Motor has continued investing in areas that strengthen the overall customer experience. The company has expanded its focus beyond vehicle sales to include stronger aftersales support, improved operational efficiency and more responsive customer engagement, recognising that long-term loyalty is earned through consistent service rather than one-time transactions. It is a strategy that reflects an increasingly competitive automotive market where lasting relationships often become the greatest competitive advantage.   A Different Definition of Growth Many businesses define success through sales volume. PB Motor measures it differently. For the company, growth is reflected in repeat customers, positive referrals, stronger operational performance and the ability to maintain consistently high service standards as the business expands. Every satisfied customer who returns for servicing, purchases another vehicle or recommends the dealership to family and friends represents a far more meaningful measure of progress than sales numbers alone. This long-term perspective also influences the opportunities PB Motor chooses not to pursue. Rapid expansion that compromises customer satisfaction, operational discipline or employee well-being holds little appeal. Instead, the company prioritises sustainable progress—growing carefully while preserving the trust, responsiveness and professionalism that customers have come to expect.   Growing Bigger Means Growing Better Scaling a business inevitably introduces new challenges. As PB Motor expanded, maintaining personalised customer service became increasingly complex. Coordinating larger teams, managing communication across departments and responding quickly to changing customer expectations required more than simply adding resources—it demanded a different way of leading. The organisation has gradually evolved from a highly centralised structure into a more collaborative, team-based operation supported by clearer leadership responsibilities, stronger internal communication and improved accountability. Leadership today places greater emphasis on empowering department managers, developing talent and strengthening operational systems capable of supporting sustainable growth. This evolution reflects an important lesson shared by many successful businesses: as organisations grow, leadership must become less about controlling every decision and more about enabling others to succeed.   The Work That Customers Never Notice The smooth delivery of a new vehicle often appears effortless. Behind the scenes, however, every handover involves a carefully coordinated series of activities. Financing approvals must be processed, documentation completed, trade-ins evaluated, insurance arrangements finalised and delivery schedules managed with precision. These operational details rarely receive attention from customers precisely because they are handled well. PB Motor considers this invisible work one of its greatest strengths. Close coordination between its sales, administration and aftersales teams allows issues to be resolved quickly while reducing delays and creating a more seamless ownership experience. It is this operational discipline—rather than promotional campaigns or sales targets—that has helped build long-term customer confidence. Many customers return not simply because they purchased a Perodua vehicle, but because they know they will continue receiving reliable support long after the sale is complete.   Preparing for the Next Generation of Mobility The automotive industry is evolving rapidly. Digital technologies, changing consumer expectations and new mobility trends are reshaping how dealerships engage with customers and manage their operations. PB Motor recognises that remaining competitive will require continuous internal transformation. The company’s next phase focuses on modernising customer engagement, strengthening operational systems and embracing digital processes that improve efficiency without compromising personalised service. At the same time, leadership development, staff capability and cross-department collaboration remain key priorities as the organisation prepares for future growth. The objective is not simply to become a larger dealership. It is to become a stronger organisation—one capable of delivering a consistently exceptional ownership experience regardless of how the industry continues to evolve.   Building Relationships That Go the Distance In an era where purchasing decisions are increasingly influenced by online reviews, customer experiences and word-of-mouth recommendations, trust has become one of the automotive industry’s most valuable currencies. PB Motor understands that every interaction—from the first enquiry to

ESG

World Prominence: Powering The Next Wave Of Halal Food Growth

The global halal economy is no longer defined solely by religious compliance. Today, it represents one of the world’s fastest-growing consumer ecosystems, driven by rising expectations around food safety, quality assurance, traceability and trusted supply chains. Managing Director and Executive Director of World Prominence Sdn Bhd – Jamaludin Adnan & Ahmad Fauzi Kari. As international demand continues to grow, businesses are looking for more than manufacturers. They need strategic partners capable of navigating complex regulations, maintaining uncompromising standards and scaling products across multiple markets with confidence. For World Prominence Sdn Bhd, this shift represents far more than a market opportunity—it defines the company’s purpose. Operating at the intersection of food innovation, manufacturing excellence and international market development, the Malaysian company has quietly established itself as a trusted halal food solutions provider, supporting both consumer brands and commercial partners throughout ASEAN and beyond. While its flagship consumer brand, SUDEE, continues to expand its retail presence, the company’s broader ambition is to become the platform that helps halal brands grow beyond borders.   Building an Ecosystem, Not Just Products To many consumers, World Prominence is a food manufacturer producing dry paste seasonings, sauces and ready-to-use food solutions. Within the industry, however, the company plays a far more strategic role. Its integrated OEM, ODM and OBM capabilities allow businesses to move from product concept to commercialisation through a single manufacturing partner. From formulation and product development to halal certification, food safety compliance and production, World Prominence provides businesses with the infrastructure needed to scale confidently. Rather than positioning itself as simply another supplier, the company has become an enabler—helping food brands accelerate market entry while reducing the operational complexity often associated with expanding into new territories. This integrated approach has made World Prominence a preferred partner for retailers, distributors, food service operators and private-label brands seeking reliable, halal-certified manufacturing solutions backed by consistent quality and dependable execution.   The Global Opportunity is Bigger Than the Product As the halal economy continues to expand across Asia, the Middle East and other high-growth regions, the conversation has evolved beyond certification alone. Today, success depends on the ability to deliver products that combine safety, consistency, innovation and operational reliability at scale. World Prominence has deliberately aligned its business around these changing market dynamics. Rather than chasing every emerging opportunity, the company focuses its investments where long-term value can be created—strengthening manufacturing capabilities, expanding strategic partnerships, enhancing product innovation and building stronger cross-border networks. This disciplined strategy reflects an understanding that sustainable international growth requires more than production capacity. It requires trust. By concentrating on scalable opportunities that reinforce its competitive strengths, the company continues to strengthen its position within the rapidly growing global halal value chain.   Redefining What Growth Looks Like In business, growth is often measured by revenue, production volumes or geographical expansion. World Prominence views it differently. For the company, sustainable growth is measured by the strength of its ecosystem. Every new partnership, operational improvement and international collaboration contributes towards building a more resilient business capable of supporting customers over the long term. Equally important are the opportunities the company chooses not to pursue. Maintaining halal integrity, product safety and manufacturing quality remains non-negotiable, even if it means walking away from short-term commercial gains. This disciplined approach reflects a belief that reputation, once established, becomes one of a company’s most valuable competitive assets. Rather than pursuing expansion at any cost, World Prominence focuses on building a business that customers, regulators and international partners can rely upon with confidence.   Scaling Behind the Scenes Expanding into multiple international markets introduces challenges that extend well beyond production. As World Prominence grows, maintaining consistency across quality standards, regulatory compliance, communication and operational processes becomes increasingly complex. Each market brings its own certification requirements, documentation standards and customer expectations. Managing this complexity requires an organisation capable of operating with both flexibility and discipline. To support its next phase of growth, the company has transitioned from a founder-led organisation towards a more structured operating model. Leadership responsibilities have been broadened, standard operating procedures formalised and compliance systems strengthened to ensure consistency across every stage of the manufacturing process. By decentralising execution while maintaining centralised strategic oversight, World Prominence is building an organisation capable of scaling without compromising the standards upon which its reputation has been built.   The Competitive Advantage Few People See Customers experience the finished product. What they rarely see is the operational discipline required to produce it consistently. Behind every seasoning cube, dry paste and customised food solution lies an integrated ecosystem managing sourcing, formulation, certification, production, quality assurance and regulatory documentation simultaneously. World Prominence treats these functions not as isolated processes but as one connected system. This integrated approach enables the company to deliver reliable outcomes across different markets while navigating varying regulatory environments with confidence. Perhaps more importantly, the company extends this expertise to its partners. Rather than acting solely as a manufacturer, World Prominence works alongside businesses throughout product development, compliance preparation and market readiness—helping customers reduce both risk and time-to-market. It is this combination of operational rigour and collaborative partnership that has become one of the company’s most valuable yet least visible competitive strengths.   Preparing for a Bigger Stage While regional expansion remains an important priority, World Prominence’s long-term ambitions reach even further. The company is laying the groundwork to become one of the region’s leading halal food manufacturers while positioning itself for a future listing on Bursa Malaysia. Achieving that vision requires more than expanding production capacity. It demands stronger corporate governance, deeper leadership capability, enhanced export readiness and continued investment in digital systems that improve traceability, automation and operational visibility throughout the supply chain. At the same time, the company continues strengthening its ESG practices, financial discipline and strategic partnerships to reinforce long-term stakeholder confidence. These initiatives reflect a broader transformation—from a capable manufacturer into an institutionalised regional growth company equipped to support brands across multiple international markets.   Malaysia’s Growing Role in the Global Halal Economy

ESG

Beyond Signboards: How A&T Is Redefining Business Visibility Through Innovation And Inclusion

The Business of Being Seen Visibility has always been one of the most valuable assets in business. A compelling storefront draws customers inside. A well-executed corporate façade reinforces credibility. Clear signage helps businesses stand out in increasingly crowded markets where first impressions are often formed in a matter of seconds. Yet behind every successful brand presence is a company working quietly behind the scenes to bring that vision to life. For A&T Signboard & Printing Sdn Bhd, creating signboards has never been the end goal. It is simply the medium through which the company helps businesses become recognised, remembered and trusted. But perhaps more importantly, it has become the platform through which A&T is demonstrating that commercial success and social responsibility are not mutually exclusive—they can, in fact, strengthen one another. Over the past decade, the Malaysian company has established itself as a trusted name in signage and visual communication, serving SMEs, retail brands, corporate organisations and property developers nationwide. Alongside its growing commercial success, A&T has also earned recognition as a certified Social Enterprise, creating meaningful employment opportunities for members of the Deaf and OKU community while investing in technology to shape the future of the industry.   Creating Visibility That Matters The role of signage is often underestimated. While digital marketing dominates conversations around branding, physical visibility continues to play a powerful role in influencing customer perception. For many businesses, a signboard is the very first interaction customers have with the brand. It communicates professionalism, builds confidence and reinforces identity long before a conversation begins. This understanding has shaped A&T’s approach from the very beginning. Rather than viewing each project as simply another installation, the company sees every signboard as an extension of a client’s brand story—one that contributes directly to customer recognition, business credibility and commercial success. It is a philosophy that has enabled A&T to build lasting relationships across multiple industries while maintaining a reputation for quality craftsmanship, reliability and precision.   Purpose Beyond the Product While helping businesses become more visible is at the heart of its commercial offering, A&T is equally committed to addressing another challenge that often receives far less attention. Across many industries, talented individuals from the Deaf and OKU community continue to face barriers when seeking meaningful employment opportunities. A&T chose to approach this challenge differently. As a certified Social Enterprise, the company has integrated inclusive hiring directly into its business operations, creating an environment where individuals are recognised for their capabilities rather than defined by their limitations. Far from being a corporate initiative operating alongside the business, inclusion has become embedded within the company’s culture. The result is a workplace where collaboration, mutual respect and shared accountability have become everyday practices—strengthening both organisational resilience and employee commitment.   Modernising a Traditional Industry The signage industry has traditionally relied on manual coordination, labour-intensive processes and complex project management. To remain competitive, A&T believes the future lies in embracing technology. The company is actively investing in digital transformation initiatives that improve workflow efficiency, accelerate quotation processes, strengthen production coordination and enhance after-sales service. Its commitment to innovation has also received external recognition. Supported through a SIRIM grant and guided by Smart Factory assessments, A&T is building the operational capabilities required to improve productivity, digital readiness and long-term competitiveness. These initiatives are not simply about increasing efficiency. They are about preparing the organisation for a future where technology enables better customer experiences, stronger operational control and greater scalability.   The Work Customers Never See Every completed signboard tells only part of the story. Behind every installation lies extensive planning, technical coordination, regulatory compliance, production scheduling and problem-solving that rarely becomes visible to clients. Managing these complexities consistently has become one of A&T’s greatest strengths. Whether navigating challenging installation environments, accommodating technical revisions or delivering projects under demanding timelines, the company has developed a reputation for reliability through disciplined execution and strong teamwork. Interestingly, the company’s inclusive workforce has contributed significantly to this operational culture. Working alongside Deaf and OKU employees has encouraged clearer communication practices, stronger internal coordination and greater attention to detail across every project. These qualities may remain invisible to customers, but they are fundamental to the consistency and professionalism that define the A&T brand.   Responsible Growth in Action Sustainability is often discussed in terms of environmental responsibility. For A&T, it also means creating a business capable of generating lasting economic and social value. Over the past year, despite increasing operating costs and broader market uncertainties, the company chose not to scale back its investment in inclusive employment. Instead, it strengthened workplace integration, enhanced communication methods, expanded employee training and continued developing opportunities for Deaf and OKU team members. Beyond its own organisation, A&T has established collaborative partnerships with Johor Polytechnic, providing internship placements, mentorship opportunities and industry exposure that help bridge the gap between education and employment. At the same time, improvements to digital workflows continue reducing material wastage, improving production planning and minimising unnecessary rework—demonstrating that responsible business practices can deliver both operational and environmental benefits. For A&T, sustainability is ultimately about building an organisation that remains commercially resilient while creating meaningful opportunities for others.   Looking Beyond the Signboard Having built a strong reputation within Malaysia’s signage industry, A&T is now focused on transforming itself into a technology-enabled business that delivers a fully integrated customer experience. Its long-term vision includes creating a seamless digital ecosystem where customers can request quotations, place orders, make payments, monitor project progress and receive updates throughout every stage of production and installation. This next phase will not only improve customer convenience but also strengthen operational transparency, scalability and service quality. Alongside its technological ambitions, the company remains committed to expanding its impact as a Social Enterprise by creating more meaningful career opportunities for the Deaf and OKU community while continuing to build an inclusive, future-ready workforce. In an industry where success is often measured by what people see, A&T believes the greatest value lies in everything that happens behind the scenes.

ESG

How Olympus Is Redefining The Future Of Facilities Management

Facilities management has rarely been regarded as an industry synonymous with innovation. For decades, it has largely been viewed as an operational necessity—a business function focused on maintaining buildings, keeping environments clean and ensuring day-to-day upkeep behind the scenes. Yet beneath the surface, the industry is undergoing a quiet transformation. CEO of Olympus Management & Services (M) Sdn Bhd – Harvinderjit Singh & Edreena Kaur. As businesses become increasingly focused on operational efficiency, sustainability, ESG compliance and smarter asset management, facilities management is emerging as a strategic function capable of influencing productivity, environmental performance and long-term business value. It is precisely at this intersection where Olympus Management & Services (M) Sdn Bhd has chosen to position itself. Rather than competing solely on manpower or pricing, the Malaysian company is building a business centred on operational innovation, sustainable technologies and intelligent systems—challenging long-held perceptions of what facilities management can become.   An Industry Ready for Reinvention Many businesses continue to associate facilities management with routine maintenance, cleaning schedules and landscape services. Olympus sees something much larger. The company believes the future belongs to facilities management providers capable of integrating technology, operational intelligence and environmental responsibility into every aspect of service delivery. This philosophy has shaped the company’s evolution into a premium provider of integrated facilities solutions serving commercial developments, corporate offices, educational institutions, industrial facilities, condominiums and high-value properties across Malaysia. Its services extend beyond professional cleaning and landscaping to include hygiene management, deep cleaning, customised maintenance programmes and comprehensive facility support. However, according to the leadership team, the real differentiator lies not in what clients see—but in the systems powering those outcomes.   Thinking Beyond Daily Operations Scaling any service-based organisation presents challenges that are often invisible to customers. For Olympus, growth has required far more than expanding its workforce or acquiring new contracts. As projects multiplied across multiple locations, maintaining consistent service quality, operational discipline and organisational culture became increasingly complex. The leadership recognised that the systems which worked during the company’s early years could no longer support its long-term ambitions. Instead of relying on founder-led decision-making, Olympus began investing in stronger internal structures, clearer accountability, leadership development and operational processes capable of supporting sustainable expansion. This shift reflects an important lesson for many growing businesses: scaling successfully is often less about doing more work and more about building better systems. Today, leadership is focused less on managing day-to-day operations and increasingly on strategic planning, talent development and creating an organisation capable of thriving beyond individual personalities.   Where Innovation Happens Behind the Scenes Innovation in facilities management rarely attracts headlines. Customers typically judge the finished result—a clean floor, a well-maintained landscape or an efficiently managed property—without seeing the engineering and operational improvements that make those outcomes possible. Olympus has deliberately chosen to invest where many others do not. Among its most notable initiatives has been extensive research and development surrounding ride-on cleaning machinery, specifically aimed at increasing operational efficiency while reducing downtime. Supported by the guidance of Dato’ Dennis Chuah, President of the Electric Vehicle Association of Malaysia, the company has undertaken the development of internally researched lithium-ion battery systems to replace conventional lead-acid batteries traditionally used in operational equipment. Although requiring significantly higher upfront investment, the transition has produced measurable operational improvements. Longer operating hours, faster charging cycles, reduced maintenance requirements and improved equipment reliability have enabled Olympus to enhance both productivity and service consistency while simultaneously reducing environmental impact. For the company, innovation is not simply about purchasing newer equipment. It is about continuously questioning conventional industry practices and developing smarter alternatives that create lasting operational advantages.   Making ESG Operational Rather Than Promotional Across many industries, ESG has become an increasingly familiar corporate narrative. For Olympus, however, sustainability is viewed less as a communications strategy and more as a business operating model. The company’s investment in lithium-ion operational systems serves as one example. Rather than selecting the lowest-cost solution, Olympus prioritised long-term operational performance, energy efficiency and environmental responsibility—even when doing so meant accepting higher initial costs. This philosophy reflects a broader organisational mindset. Business decisions are evaluated not only on immediate financial returns but also on their contribution towards operational resilience, reduced environmental impact and long-term competitiveness. Such an approach demonstrates that ESG initiatives become most meaningful when embedded within core business operations rather than treated as standalone corporate programmes.   Building the Next Generation of Facilities Management Olympus’ ambitions extend well beyond improving today’s operations. The company’s longer-term vision is to become a technology-driven integrated facilities solutions provider capable of delivering intelligent, data-enabled operational management. Future developments include the integration of sensors, smart monitoring technologies, performance tracking systems and predictive maintenance capabilities across operational equipment. The objective is to create connected ecosystems that provide clients with greater visibility into facility performance, operational efficiency and service quality. Such capabilities would allow customers to move beyond traditional maintenance reporting towards real-time operational insights that support better decision-making. As digital technologies increasingly reshape every industry, facilities management appears poised to undergo its own transformation—and Olympus intends to be part of that evolution.   Growth Built on People Technology alone, however, is not enough. The leadership acknowledges that sustainable growth ultimately depends upon building capable teams, developing future leaders and creating an organisational culture committed to continuous improvement. As the business expands, investment in workforce training, operational discipline and leadership capability remains central to Olympus’ long-term strategy. This people-first philosophy recognises that innovation becomes sustainable only when supported by skilled individuals capable of embracing new technologies, adapting to changing customer expectations and maintaining consistently high service standards. It is an approach that balances technological advancement with human capability—ensuring the organisation evolves without losing the professionalism and reliability upon which its reputation has been built.   Looking Beyond the Industry Facilities management may never be the most visible sector within the economy, but its role is becoming increasingly critical as organisations seek smarter, greener and more efficient ways to manage their built environments. Olympus Management & Services

Property

OCR To Acquire 49% Stake In Chester Properties For RM20 Million

OCR Group Bhd is set to expand its property-related capabilities through a proposed acquisition of a 49% equity interest in Chester Properties Sdn Bhd for RM19.6 million, as part of the group’s strategy to enhance its property marketing and sales operations. In a filing with Bursa Malaysia, OCR Group said it has entered into a conditional share sale agreement with Datuk Howard Chew Si Hoo to acquire the stake in Chester Properties, with the purchase consideration to be fully satisfied through the issuance of 478.05 million new OCR Group shares at an issue price of 4.1 sen per share. Chew, 42, is among the shareholders of Chester Properties, a Malaysian property agency company principally involved in providing property sales and marketing services across the country. Established as a growing player in the property agency sector, Chester Properties currently operates 11 branches nationwide, with a presence in several key property markets including Kuala Lumpur, Selangor, Melaka, Sarawak and Johor. The company is supported by a network of approximately 4,000 property agents, providing extensive market reach and sales capabilities. OCR Group said the proposed acquisition will enable the company to tap into Chester Properties’ established expertise, industry knowledge and nationwide sales network to strengthen its property development activities. “Upon completion of the proposed acquisition, the group intends to leverage on the expertise of the existing management team as well as the established sales channels and network of Chester Properties to enhance the effectiveness of its project marketing and sales activities,” OCR said. The partnership is expected to create greater synergies between OCR Group’s property development business and Chester Properties’ agency platform, allowing the group to improve customer outreach, optimise project sales strategies and enhance its ability to market future developments. Through the acquisition, OCR aims to build a more integrated property ecosystem by combining its development capabilities with a wider property sales network, positioning the group for stronger growth opportunities within Malaysia’s competitive real estate sector.

Property

MyNews To Acquire Selangor Land For RM25 Million

MyNews Holdings to Acquire RM24.7 Million Industrial Land in Rawang for New Distribution Centre Expansion MyNews Holdings Bhd is set to strengthen its logistics and supply chain capabilities through a proposed acquisition of a 13.5-acre leasehold industrial land in Rawang, Selangor, valued at RM24.7 million. In a filing with Bursa Malaysia, the convenience retail operator said the proposed acquisition from Thung Hing Metal Industry Sdn Bhd represents a strategic investment that supports the group’s long-term operational expansion plans. The company said the acquisition is primarily aimed at facilitating the development of a new distribution centre to support its growing business needs. MyNews’ existing distribution centre is currently operating at constrained capacity, limiting its ability to accommodate future expansion and increasing operational requirements. By securing the new industrial site, MyNews will be able to proceed with the construction of a larger and more efficient distribution facility, which is expected to improve its supply chain management, enhance operational flexibility and support the continued growth of its nationwide convenience retail network. The group highlighted that acquiring the land at this stage would also allow it to mitigate potential challenges arising from rising property prices and the limited availability of suitable industrial sites in strategic locations. The proposed new distribution centre is expected to provide additional capacity for inventory management, logistics coordination and distribution activities, enabling MyNews to better serve its expanding store network while improving overall efficiency across its operations. The Rawang location is also expected to offer strategic advantages due to its connectivity and accessibility to key industrial and commercial areas within the Klang Valley, further supporting the company’s distribution and logistics requirements. MyNews said the proposed acquisition aligns with its broader strategy of investing in infrastructure and capabilities that will strengthen its business resilience and position the group for sustainable long-term growth.

Property

Mah Sing To Develop RM2.2bil Industrial Park In Johor

Mah Sing Group Bhd is set to strengthen its industrial property portfolio with the development of MS Industrial Park @ Kulai, a large-scale integrated industrial development in Johor with an estimated gross development value (GDV) of RM2.26 billion. The project marks a significant expansion for the property developer following the approval by shareholders at the group’s Extraordinary General Meeting (EGM) for the proposed acquisition of 169.63 hectares (approximately 419 acres) of freehold land in Kulai, Johor. In a statement, Mah Sing said the strategic development is expected to position the group to capitalise on growing demand for industrial spaces driven by the expansion of advanced manufacturing, logistics, technology, semiconductor-related industries, and digital infrastructure sectors. The development is also aligned with the growth potential of the Johor-Singapore Special Economic Zone (JS-SEZ), which aims to enhance cross-border economic collaboration, attract high-value investments and strengthen Johor’s position as a regional business and industrial hub. MS Industrial Park @ Kulai will be undertaken by M Industrial Development Sdn Bhd, a subsidiary in which Mah Sing holds a 60% equity interest, while KLK Land Sdn Bhd will hold the remaining 40% stake. The partnership is expected to leverage the strengths and expertise of both parties in developing a strategic industrial ecosystem in Johor. The approved land acquisition, valued at RM273.87 million, was completed on a willing buyer-willing seller basis and reflects the fair market value of the land. The transaction was supported by an independent valuation of RM274 million conducted by Knight Frank Malaysia Sdn Bhd. With the addition of MS Industrial Park @ Kulai, Mah Sing’s total landbank will increase to approximately 1,085.57 hectares, providing the group with a stronger foundation to pursue future growth opportunities across both the industrial and residential property segments. Subject to obtaining the necessary regulatory approvals, the industrial park is planned to feature a diverse range of industrial offerings, including cluster factories, semi-detached factories and detached factories, catering to the evolving needs of local and international businesses seeking strategic locations in Johor. Located within one of Malaysia’s fastest-growing economic corridors, MS Industrial Park @ Kulai is expected to benefit from Johor’s improving connectivity, proximity to Singapore, and increasing attractiveness as a destination for investment, manufacturing and supply chain activities. The development reinforces Mah Sing’s strategy to expand beyond residential projects and establish a stronger presence in Malaysia’s industrial property sector.

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